Wednesday, February 4, 2009

Is Ordering On-line Safe?

We think so - Here's how to keep it that way.

If you hesitate to order on-line, with Isla you can also order by mail, by fax and by telephone. We're happy to serve you no matter which option you are most comfortable with!

Ordering on-line is safe. It is also extremely convenient! Legitimate internet retailers have two important pieces of information on their websites. Look for these before you place an order with a company you are not familiar with:

1) Find the physical address of the business. Legitimate businesses are registered and have operating addresses...If you don't see it on the website, ask yourself why.

2) Find a telephone number. All businesses should provide you with the option to talk with a person about your order. I know of one MAJOR internet retailer who does not provide this, and after trying to solve just one problem I had with that company, I have never ordered from them again. Email is a wonderful way to communicate, but sometimes you need the immediacy of talking to a person on the telephone!